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Sat: 11 AM - 8 PM Sun: 12 PM - 7 PM
Warranty Policy - Fix & Flip Electronics
Thank you for choosing Fix & Flip Electronics for your repair. We stand behind our work. This page explains exactly what is covered, for how long, and what to do if something goes wrong.
Warranty Period
All eligible repairs performed by Fix & Flip Electronics are covered by a 90-Day Limited Warranty beginning on the date the repair is completed, unless otherwise stated on your repair invoice.
This warranty reflects our confidence in our repair process and our commitment to customer satisfaction.
What This Warranty Covers
Fix & Flip Electronics warrants that repairs performed by us, including all parts installed during the repair, will be free from defects in workmanship and materials for the period stated below, starting from the date your repair is completed.
If the same issue you originally brought your device in for returns within the warranty period, or the part we repaired or replaced fails because of a defect in the replacement part or workmanship within 90 days of your repair date, we will repair it again at no additional charge.
What Is Not Covered
This warranty does not cover damage or issues caused by:
- Liquid or moisture exposure after the repair was completed
- Physical damage from drops, impacts, or crushing after pickup
- Unauthorized repairs or tampering by anyone other than Fix & Flip Electronics after your device leaves our shop
- Normal wear and tear that does not affect the device’s function
- Pre-existing conditions unrelated to the original repair
- Software issues not caused by our repair (e.g., operating system updates, third-party apps, viruses)
- Devices with the serial number removed, altered, or made unreadable
- Damage caused by misuse, neglect, improper charging accessories, electrical surges, fire, theft, or natural disasters.
How to Make a Warranty Claim
Bring your device (and your original receipt or invoice number) to our shop.
Our technicians will inspect the device to confirm the issue is related to the original repair. If approved, we will repair the device at no charge. If the issue is unrelated to our original work, we’ll let you know the cost before doing any further work.
You do not need to pay any inspection fee to have your warranty claim reviewed.
Data & Backups
We recommend backing up your device before any repair. Fix & Flip Electronics is not responsible for data loss that may occur during the repair process, and we strongly encourage customers to back up important files, photos, and information beforehand.
Warranty Transferability
This warranty applies only to the original customer listed on the repair invoice and is non-transferable.
Limitation of Liability
Our liability under this warranty is limited to the cost of the original repair service. Fix & Flip Electronics is not responsible for any indirect, incidental, or consequential damages, including lost data, lost income, or loss of use of your device.
Manufacturer Warranty Notice
Please note that having your device repaired by Fix & Flip Electronics, a third-party independent repair provider, may affect or void any remaining warranty from the original device manufacturer.
Pre-Existing Damage
Devices presented for repair may have existing damage or underlying issues unrelated to the requested service. Fix & Flip Electronics is not responsible for failures resulting from pre-existing conditions discovered before, during, or after the repair.
Devices Purchased From Us
Our repair warranty is separate from any warranty provided on devices purchased through our Buy & Sell program.
Every certified pre-owned device we sell undergoes thorough testing and quality inspection before being offered for sale. If you experience a functional issue with a device purchased from us, please contact our team. We’ll review your purchase, inspect the device, and explain the available warranty or replacement options based on your purchase terms.
Questions?
If you have any questions about your repair warranty or need to file a claim, contact us at (727) 338-5056 or email us at fixflipelectronics@gmail.com.
This warranty policy is provided for informational purposes and does not constitute legal advice. Fix & Flip Electronics reserves the right to update these terms at any time; the version posted on this page at the time of your repair will apply.
